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29th July 2010
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Home » Maximising Wireless Profit Program » 2004 » Fixed-Mobile Convergence » 

O2 UK: Stimulating Prepay ARPU via Convergence and Substitution

April 2004 (18 pages)
This report was formerly titled "O2 UK: 'O2 Home'"

In this report, we analyse the approach taken by O2 UK with the implementation of its "O2 Home" service, which allows customers to make calls from a predefined "home zone" at discounted rates. This service is currently offered as a bolt-on for prepay customers, and is the most advanced Fixed Mobile Convergence (FMC) offer for prepay customers in the UK.

Price: EUR 2,500.00 / GBP 2,400.00

if you would like learn more about this report, or our other work in this topic area and how to subscribe, please contact us


1	Introduction	1
2	Service Implementation	3
2.1	Identifying Customer Needs	3
2.2	Upgrading the Service Platform	4
2.3	Commercial Launch	4
2.4	Training & Enabling the Channel	5
3	Service Proposition & Tariffs	7
4	Target Segments & Impact	9
4.1	Target Segments & Market Potential	9
4.2	Impact of Service	10
4.3	Competitive Environment	12
4.4	Future Developments	13
4.5	Summary	13