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9th September 2010
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Home » Maximising Wireless Profit Program » 2004 » New Directions & Opportunities » 

Revenue Assurance: A Key Contributor to Wireless Operator Profitability

March 2004 (17 pages)
The role of Revenue Assurance is becoming increasingly critical for operators. We believe several emerging factors will cause revenue leakage to grow, include increasingly complex business processes, interaction between different operating systems and network elements, and the rapid deployment of new products and tariffs. As saturation approaches, the mobile landscape becomes intensely competitive, with operators shifting focus from subscriber and revenue growth to profitability and margin protection.

This study sets out our proposed framework to support the development, execution and ongoing management of a comprehensive Revenue Assurance plan. We identify the key elements of leakage and the market opportunity for revenue recovery, recommend best practice strategies, and evaluate different solutions providers in the market place.

Price: EUR 2,500.00 / GBP 2,100.00

if you would like learn more about this report, or our other work in this topic area and how to subscribe, please contact us

1	Introduction	1
2	The Scale of Revenue Leakage	2
3	Elements of Revenue Leakage	2
3.1	Traditional Elements of Revenue Leakage	2
3.2	New Forms of Revenue Leakage	4
4	The Revenue Recovery Opportunity	6
5	Revenue Assurance Framework	7
6	Implementation of a Revenue Assurance Strategy	9
6.1	Set-Up Dedicated Internal Team	9
6.2	Conduct Internal Analysis	10
6.3	Deploy Vendor Solutions	11
6.4	Engage Consultants	11
6.5	Business Case Development	11
6.6	Next Generation Platforms/Services	13
6.7	Critical Success Factors	14
7	Vendor Overview	14
7.1	Key Services Offered	14
7.2	Vendor Selection Evaluation Criteria	16
7.3	Vendor Pricing Models	16
8	Best Practice Illustrations	16
8.1	SMS Prepaid Top-Up	16
8.2	Subscriber Refunds	17
9	Summary	17