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Maximising Wireless Profit Program

	Customer Retention in the Prepay Market April 2010 (34 pages)
	VoIP: Market Development Impacts on MNOs December 2009 (39 pages)
	Strategies to Extend (Prepay & Postpay) Mobile Customer Tenure December 2009 (25 pages)
Maximising Prepay Cellular Profit
	Handset Advances: Meeting the Social Networking Needs of Prepay Customers November 2009 (31 pages)
	Identification & Assessment of Innovative Prepay Services August 2009 (37 pages)
	Prepay Relationships Best Practice December 2008 (34 pages)
	Addressing Transitory Prepay Segments June 2008 (36 pages)
	Hybrid Offers - Impacts on Market Share, ARPU and Churn May 2008 (31 pages)
	Maximising Profitability in Low ARPU Markets April 2008 (27 pages)
	Convergence Watch Spain February 2008 (27 pages)
	Developing Low-End Segments in Emerging Mobile Markets November 2007 (34 pages)
	Impact of Prepay Tariff Innovation May 2007 (34 pages)
	Rewarding Inbound Traffic - Business Impact Assessment March 2007 (35 pages)
	SIM-only Policies & Initiatives for the Prepay Segment November 2006 (70 pages)
	The Truth Behind Prepay Churn - Effective Measurement & Analysis October 2006 (13 pages)
	India - A Study of Dynamic Market Development May 2006 (47 pages)
	Relationship Building Strategies for Prepay Customers April 2006 (31 pages)
	Vodafone live! Impact Assessment January 2006 (26 pages)
	Prepay and Hybrid Solutions for the Enterprise Market December 2005 (26 pages)
	Prepay-Postpay Hybrid Solutions December 2005 (49 pages)
	The Role of Contact Management in Retention & ARPU Stimulation November 2005 (38 pages)
	Mobile Promotional Strategies Online August 2005 (49 pages)
	Key Performance Indicators 2005: ARPU July 2005 (13 pages)
	Roaming Tariff Benchmarks for Voice, SMS, MMS & GPRS (Prepay Segment) February 2005
	An Assessment of Prepay Loyalty Development Initiatives December 2004 (24 pages)
	Evolution of TIM Business Xtension & New FMC Offers November 2004 (23 pages)
	Inbound Traffic Stimulation: A Neglected Opportunity July 2004 (20 pages)
	Push to Talk: Market Development Strategies June 2004 (30 pages)
	Music Services: Directions for Mobile Operators June 2004 (23 pages)
	Prepay Roaming: Strategies Solutions & Revenue Benchmarks May 2004 (21 pages)
	Wind Prepay Roaming: Service Development Promotion & Impact May 2004 (21 pages)
	M-Payment: Optimising Prepay Revenues April 2004 (13 pages)
	O2 UK: Stimulating Prepay ARPU via Convergence and Substitution April 2004 (18 pages)
	Vodacom South Africa: 'Call Sponsor' December 2003 (5 pages)
	Pricing Strategies in the Maturing Prepay Market December 2003 (44 pages)
	Cross-billing & Split-billing Solutions December 2003 (29 pages)
	Data Revenues and GPRS Pricing Strategies December 2003 (14 pages)
	Stimulating Voice Traffic Through VAS December 2003 (10 pages)
	TIM Italy: ìBusiness Xtensionî Service September 2003 (14 pages)
	O2 Ireland: ìGroup Workerî September 2003 (7 pages)
	Improving the Mobile Device UI April 2003 (14 pages)
	Prepay Customer Loyalty Initiatives June 2002 (6 pages)
	Bouygues Telecom: Evolution of Upgrade and Loyalty Programs June 2002 (28 pages)
	Churn Management in Perspective June 2002 (27 pages)

Forthcoming Research