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25th July 2008
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Home » Maximising Wireless Profit Program » 2003 » New Directions & Opportunities » 

O2 xda Launch 2002

April 2003 (15 pages)
O2 first launched the xda in the Netherlands in May 2002. The UK and German market launches took place a month later. The Irish market launch followed in July. The product has since been launched in a variety of other markets by operators such as Telstra and Optus, in Australia and Optimus in Portugal.

The xda was produced in collaboration with Microsoft, which provided the PocketPC 2002 phone edition OS and the Taiwan based manufacturer HTC.

Here we examine the launch, and the packaging and promotion of the device. We consider the feedback from users and examine the impact the device has had on the bill spend of users. We also explore the factors which lead one UK dealer to make the following contradictory comment; "It is a fantastic product and we have sold a few"

Price: EUR 1,250.00 / GBP 1,000.00

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1	O2 xda Launch, 2002	1

1.1	Summary	1

1.2	Introduction	2

1.3	xda Device Description	3

1.3.1	xda Launch Objectives	3

1.3.2	xda Launch Preparation and Investment	4

1.3.3	O2 xda Positioning	7

1.4	Control of the End User Experience	10

1.5	xda Bugs	10

1.6	xda Cost	11

1.7	xda Sales	11

1.8	xda Impact on Customer Spend  and ARPU	11

1.8.1	ARPU Growth Inhibitors	12

1.8.2	Application Revenues	14