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Home » Maximising Wireless Profit Program » 2003 » New Directions & Opportunities » 

Orange SPV Launch, November 2002

April 2003 (19 pages)
In November 2002, Orange commercially launched a windows powered Smartphone deploying the Smartphone 2002 platform. Branded the SPV (Sound Picture Video) the device has been promoted as the world's first windows powered Smartphone.

Price: EUR 1,250.00 / GBP 1,000.00

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1	Orange SPV Launch, November 2002	1

1.1	Summary	1

1.2	Introduction	2

1.3	SPV Device Description	3

1.3.1	SPV Launch Objectives	4

1.3.2	SPV Launch Preparation and Investment	5

1.3.3	SPV Positioning	7

1.4	SPV Pricing	7

1.5	SPV Sales & Market Share	8

1.6	SPV Impact on Customer Spend and ARPU	8

1.6.1	ARPU Conclusions	15

1.7	Additional SPV Issues	16

1.7.1	Control of the End User Experience	16

1.7.2	SPV Bugs	17

1.7.3	Continual Improvement & Customer Satisfaction	19

1.7.4	Working with Microsoft	20

1.7.5	Future Plans	20