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Maximising Wireless Profit Program 2003

Fixed-Mobile Convergence Fixed Mobile Convergence Enterprise Solutions: Sonofon, Netwise Contact Management June 2003 (4 pages) Fixed Mobile Convergence Enterprise Solutions: Norwood Systems Bluetooth "EnterpriseMobility" June 2003 (2 pages) Corporate & SME Market Solutions Vodacom South Africa: 'Call Sponsor' December 2003 (5 pages) TIM Italy: ìBusiness Xtensionî Service September 2003 (14 pages) O2 Ireland: ìGroup Workerî September 2003 (7 pages) Operator Case Study: Far EasTone Taiwan June 2003 (6 pages) Overview: Vertical Industries and Applications June 2003 (4 pages) Horizontal Mobile Data Solutions for Enterprises June 2003 (27 pages) Vodafone Teleca: CRM & Reporting with a Digital Pen June 2003 (7 pages) Operator Case Study: Vodafone June 2003 (9 pages) Operator Case Study: MTN South Africa June 2003 (10 pages) WLAN: Telia HomeRun Service June 2003 (8 pages) Horizontal Applications for SMEs: Radiolinja ëToimistoratkaisuí Service April 2003 (5 pages) Understanding the Corporate Market April 2003 (21 pages) Horizontal Applications for SMEs: KPN Mobile ëLucioí Service April 2003 (6 pages) New Service & Revenue Opportunities Operator Profile: Nextel Communications September 2003 (18 pages) Orange SPV Launch, November 2002 April 2003 (19 pages) O2 xda Launch 2002 April 2003 (15 pages) Improving the Mobile Device UI April 2003 (14 pages)

Consumer Contract Segment Person to Person SMS December 2003 (29 pages) SMS Based Applications September 2003 (15 pages) MMS Services September 2003 (15 pages) Voice Services and Pricing Strategies September 2003 (21 pages) Overview: Consumer Contract Segment September 2003 (10 pages) Retail Channels: Selling Mobile Data Applications Effectively September 2003 (20 pages) Reducing the Cost of Customer Acquisition and Retention April 2003 (31 pages) Maximising Prepay Cellular Profit Stimulating Voice Traffic Through VAS December 2003 (10 pages) Data Revenues and GPRS Pricing Strategies December 2003 (14 pages) Cross-billing & Split-billing Solutions December 2003 (29 pages) Pricing Strategies in the Maturing Prepay Market December 2003 (44 pages) Tariffing Mobile Services for Profit 3G Pricing Strategies November 2003 (34 pages) Consumer Contract Market Voice Tariffs November 2003 (43 pages) Messaging Tariffs November 2003 (40 pages) GPRS Data Transport Tariffs November 2003 (16 pages) GPRS and MMS Roaming Tariffs November 2003 (13 pages) Multi-Media Portals & Promotional Pricing Strategies November 2003 (13 pages) Value Based Pricing for the Enterprise Market November 2003 (19 pages)